We live and work in a cyber-connected world that keeps businesses in touch with customers, clients, suppliers, marketers, financial resources. This brings new and exciting benefits. It also brings risks—risks that we read about in news headlines. About those cybersecurity risks: what questions do you want to ask? What does a business manager who is not in IT need to know?
In the wake of recent breaches of consumer data, articles
with good information on how to respond are readily available for individuals: on-line from the Consumer
Financial Services Bureau and state Attorneys
General, in letters and messages from financial service companies, as well
as from news sources such as the New York Times, Wall Street Journal, and
CNN.
In the aftermath of business-focused scams, such as this
year’s WannaCry and Petya ransomware attacks, and following FBI
warnings of “spoofing” attacks that mimic internal executives’
instructions, it’s time to talk about the role and responsibilities for all
managers and executives in an organization.
What should executives
do to keep their companies, their data, their customers safe from
cyber-attacks? What, that is besides
tell employees to follow IT’s direction to change passwords regularly and don’t
click on unknown links?
We’ve started a list of questions from non-IT business
managers. Send me the questions you have
always wanted to ask, and then join us on November 9, at Manhattanville School
of Business, to hear the answers.
·
What are current best practices and successful
strategies for employee use of personal devices in the workplace, routing
business emails to employee phones, ensuring security of confidential business
information?
·
After the Equifax breach, consumers are advised
to “freeze” their credit bureau accounts.
What should business managers, treasury managers, and business owners
learn from the Equifax experience?
·
If the nature of cyber threats are changing
rapidly, how can any organization be certain that it’s insurance will cover the
breach, hack, ransom or other attack?
·
Let’s talk about the “Internet of things.” In terms of risks, what does that mean to a business
organization – whether for-profit or not-for-profit?
·
Who should be in charge of cyber security in any
organization (for-profit, not-for profit, governmental): Head of IT (e.g., CIO, CTO), head of
enterprise risk (e.g., CRO), COO, or someone else?
·
Large cyber breaches or breaches that reveal
confidential information can bring bad press.
Realistically, though, how significant is a few days of negative
publicity for a company or public agency – when those headlines will soon fade
and be forgotten?
·
Why does it take years for companies to assess
the extent of cyber hacks? I’m thinking
of Yahoo, which in October 2017 raised the number of accounts exposed in
2013 from 1 billion to 3 billion.
Why is it so hard to figure this out?
What can/should a non-technical manager do improve readiness
for and recovery from a cyber-attack?
Send your additional questions to michele.braun@mville.edu and
introduce yourself that evening so we can talk further.
Join
the Institute for Managing Risk, the Women’s Leadership Institute, and our
panel of experts on November 9 to discuss Cybersecurity:
Readiness, Response, Recovery: Protecting Your Company’s Assets and Reputation.
More information and
to register see this link.
Michele Braun
Director, Institute
for Managing Risk
Manhattanville School
of Business
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